Looking after your health and wellness can be challenging. Knowing where to go and who to see can feel overwhelming. That’s why we have Nurse Care Coordinators, to help you find your way.
Better Care Begins With Guidance From a Nurse.
Employees cannot be expected to know what they need and how to juggle multiple, disparate products. Our Nurse Care Coordinators assess and provide support coordinate across all services —whether at work or on disability.
- Nurse Intake via Phone or Web
- Comprehensive & Customized Health Assessment
- Care Coordination to Appropriate Services
- Personalized Care Plan & Connected Care Team
Intake
Uniform experience across multiple intake options
Employees can access the program via:
- 24/7 phone call center
- Online platform with multiple options: chat, video call or self-serve.
Assessment
A highly skilled nurse personalizes intake and assessment based on members’ answers to questions. This eliminates long, repetitive questioning and streamlines the user experience.
Our nurses may review:
- Medical Health History
- Social Health History
- Safety Assessment
- Review of Systems
- Productivity
Care Coordination
Highly skilled nurses understands the clients’ needs and preferences and recommends the services best suited for them such as:
- EFAP
- Mental Health Counselling, iCBT, In-Person or Virtual Therapy Sessions, Mental Health Coaching, Self-guided resources.
- Telemedicine
- Virtual visits, prescriptions, lab requisitions, specialist referrals
- Referrals to Public Healthcare System
- Primary Care, Acute Care, Outpatient Services,
- Medical Second Opinion
- Get answers to questions about a diagnosis or treatment plan
- Paramedical Benefits and other Employer-paid services
Care Plans & Check-ins
Our nurses build personalized care plans that are updated in real-time on our platform and provide ongoing support, follow-up and coordination with the circle of care.
- Therapy Care Plan
- Virtual visits, prescriptions, lab requisitions, specialist referrals
- Medical Care Plan
The Kii Difference
Easy Access
Ease and choice in how the program is accessed is key to increased utilization.
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After a formal study, we are happy to see the time-savings that using this platform provided us. What surprised us though was how much more engaged patients were with the digital materials; often electing to email them home and re-watching or sharing with family. The data also indicated a material improvement in patient compliance to treatment plan using the digital platform.
Mova Leung
Lead Clinical Pharmacist Practitioner
North York General Hospital
Lead Clinical Pharmacist Practitioner
North York General Hospital
We know that over half of Canadians living with diabetes are interested in taking a 360-approach towards holistic care with their treatment, but only 30% are actually taking this approach to managing their condition. By thinking beyond the traditional one-size-fits-all approach to diabetes management and enabling a holistic approach to care, we can help support Canadians living with diabetes as they navigate life with a chronic condition. We are proud to be using MindBeacon to support this holistic approach to care by providing access to vital mental health support.
Sabina Steinkellner
General Manager, General Medicines, Sanofi Canada
General Manager, General Medicines, Sanofi Canada
I had the kid sick over the weekend and calling the local hospital and other hospitals in the area, I found out that the waiting time is about 8 – 9 hours. That’s when I recalled the email about Kii, so I decided to act on it. Someone answered in less than two minutes, and it took another few minutes of back-and-forth information, questions, answers, pictures to figure out what happens. I had a full resolution for my kid in a few minutes, saving at least 8 or 9 hours of waiting in an emergency room, in a room full of people.
Due to confidentiality we keep all our testimonials anonymous.
The current testimonial index is: 1
